Alwaleed Philanthropies Joins Forces with MCIT and ELM to Transform Center for the Hearing Impaired
Highlights
Duration
2019-2021
Beneficiaries
5,400,000 Individual
Number of Services
- The project serves more than 37 government sectors.
- The number of services provided until October reached 1,845 services.
In partnership with
Rehabilitation Center Revolutionizes Communication and Inspires Hope
In a remarkable effort to spread hope and improve communication among the deaf, Alwaleed Philanthropies has joined forces with the Ministry of Communications and Information Technology (MCIT) and ELM Company. Their collective mission is to rehabilitate a state-of-the-art centre dedicated to providing services for the hearing impaired. This initiative, has the potential to transform the lives of an astonishing 5,400,000 citizens across various sectors.
Unleashing the Power of Communication
At the heart of this groundbreaking project lies the goal of empowering hard of hearing women and youth, bolstering their self-confidence, and opening doors to new opportunities. The rehabilitation centre seeks to meet the basic needs of those with hearing impairments, ensuring they receive the psychological and moral support necessary for a fulfilling life. Moreover, the initiative recognizes the importance of sign language specialists, providing them with much-needed job opportunities and recognizing their invaluable role in facilitating communication for the hearing impaired.
Collaboration for Success
The success of this ambitious endeavour is rooted in the collaboration between Alwaleed Philanthropies, MCIT, and ELM. By joining forces and leveraging their collective expertise and resources, these organisations are paving the way for a comprehensive rehabilitation process and the seamless functioning of the centre. This partnership exemplifies their commitment to creating a more inclusive and supportive society for the hearing impaired.
Milestones of Achievement
Since its inception, the project has achieved remarkable milestones, underscoring its impact and effectiveness. Policies have been developed to ensure the professional standards of sign language interpreters, accompanied by comprehensive guidelines for translators. These measures guarantee high-quality service provision and improve the overall experience for the hearing-impaired community. Notably, the establishment of quality standards and performance indicators has yielded impressive results, with customer satisfaction reaching an astounding 90% in the fifth quarter.
The centre itself operates tirelessly, available 24 hours a day, even during official holidays, to provide uninterrupted access to vital services. Serving over 36 government entities and counting, the project's scope continues to expand, extending its reach to diverse sectors and offering support to an ever-growing number of individuals.
Technological Innovation and Transformation
At the forefront of this rehabilitation project is a revolutionary face-to-face translation application. This cutting-edge tool has been developed to bridge communication gaps and provide essential healthcare information to the hearing impaired. By harnessing the power of technology, the application enriches the lives of its users, enabling them to navigate their healthcare journey more effectively and independently.
A Future Filled with Promise
As Alwaleed Philanthropies, MCIT, and ELM continue their relentless pursuit of empowerment and inclusion for the hearing impaired, the rehabilitation centre stands as a beacon of hope and progress. Through their collective dedication, numerous lives are being transformed, and individuals are finding their voice and place in society.
The project's accomplishments demonstrate the immense power of collaboration and innovation, reminding us of the positive change that can be achieved when organisations work together to uplift marginalised communities. With every success story, the promise of a brighter future for the hearing impaired becomes clearer, inspiring us all to embrace diversity and harness the power of communication for the greater good.
Success Stories
Stories of Success and Gratitude
One of the project's most poignant success stories involves a deaf individual who woke up one morning in excruciating pain. Unable to read or write, the patient sought medical attention, only to face the daunting challenge of communication barriers. Thankfully, the doctor utilised the ISHARA application, connecting with a translator who conveyed the diagnosis of kidney stones and the urgent need for surgery. Empowered by this newfound understanding, the patient bravely opted for the operation.
Following a successful procedure, the beneficiary's first act upon awakening was to express heartfelt gratitude by contacting the sign service (ISHARA). The interpreter's efforts had made an indelible impact on the patient's life, highlighting the transformative potential of accessible communication services.